We're making some improvements to our online service, so this page is currently unavailable.

You'll be able to use the service again from 02:00. We're sorry for the inconvenience caused.

If you need any help, please contact the childcare service helpline on 0300 123 4097.

The helpline is open:

8.00am to 8.00pm Monday to Friday

8.00am to 4.00pm on Saturday

10.00am to 4.00pm on Sunday and bank holidays

The helpline is closed on Christmas Day, Boxing Day and New Years Day.

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